I like browsing in Charity Shops. What I don’t like is books in random order. I am less likely to check and buy on a randomly disorganised bookshelf. It doesn’t have to be pristine. Fiction in rough A‐Z order by author. Non Fiction in roughly same subject groups.
And another thing. CD’s are small and therefore the writing is tiny. Why put them in unlit corners, often on the bottom shelf. At my age bending, yet alone kneeling and getting up, requires planning.
If your goods aren’t user friendly you won’t attract customers.
You know it makes sense.
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